⚖️ Terms of Use
1. Introduction

Welcome to SayToken, a multilingual AI chat platform that enables real-time communication across languages and cultures.
By accessing or using SayToken, you agree to these Terms of Use and our Privacy Policy, which together govern your relationship with our platform.
If you do not agree, please discontinue use immediately.

2. Purpose

SayToken provides a digital environment where users can:

  • Communicate in different languages through AI translation.
  • Exchange messages securely using encrypted channels.
  • Participate in multilingual conversations for personal, academic, or business purposes.

SayToken is currently in its Beta phase, and users understand that certain features are still under evaluation.

3. Eligibility

You must be at least 16 years old to create an account.
If you are under 16, you must obtain parental or guardian consent as required by GDPR and the Peruvian Data Protection Law.

4. User Responsibilities

By using SayToken, you agree to:

  • Provide accurate and truthful information when creating your account.
  • Maintain the confidentiality of your credentials.
  • Use the platform only for lawful purposes.
  • Refrain from posting or transmitting content that is illegal, harmful, discriminatory, or violates the rights of others.
  • Not attempt to reverse-engineer, copy, or exploit the SayToken platform or its AI translation systems.

Violation of these rules may result in account suspension or termination.

5. Data Privacy and Consent

Your use of SayToken implies acceptance of our Privacy Policy.
We process your data in accordance with:

  • The General Data Protection Regulation (EU),
  • The California Consumer Privacy Act (USA), and
  • The Ley Peruana N.º 29733.

All communications are encrypted and your data will never be sold or shared with third parties without your consent.

6. Payments and Credits

Certain SayToken features operate on a pay-as-you-go model.

  • Payments are processed securely through third-party providers such as 2Checkout (Verifone).
  • Users are responsible for ensuring that payment information is accurate.
  • Digital transactions are final and non-refundable, except in cases of verified system errors or legal requirements.
7. Intellectual Property / Propiedad intelectual

All content, logos, trademarks, designs, and software related to SayToken are the exclusive property of SayToken or its licensors.
You may not reproduce, modify, or distribute any content without written authorization.

8. Service Availability

SayToken strives to provide uninterrupted service, but we do not guarantee absolute availability.
We may temporarily suspend access for maintenance, updates, or technical reasons.
Users acknowledge that occasional interruptions may occur during the Beta phase.

9. Limitation of Liability

SayToken is provided “as is” without warranties of any kind.
We are not liable for:

  • Indirect damages resulting from the use or inability to use the service.
  • Loss of data, profits, or reputation.
  • Service interruptions caused by third parties, internet providers, or force majeure.
10. Feedback and Beta Testing

By participating in the Beta Program, users agree that:

  • Feedback submitted (suggestions, bug reports, comments) may be used by SayToken to improve the platform.
  • No compensation or ownership rights are granted for submitted feedback.

We appreciate user collaboration to enhance the multilingual experience.

11. Account Termination

SayToken reserves the right to suspend or delete accounts that:

  • Violate these Terms of Use.
  • Are used for fraudulent or illegal purposes.
  • Compromise system security or disrupt user experience.

Users may also request voluntary deletion by contacting:
📧 support@saytoken.com

12. Governing Law

These Terms of Use are governed by the laws of the Republic of Peru, without prejudice to the application of GDPR and CCPA for users residing in those jurisdictions.
Any dispute shall be resolved under Peruvian law before competent authorities.

13. Updates

SayToken may modify these Terms at any time to reflect legal, operational, or technological updates.
The latest version will always be published at:
🌐 www.saytoken.com/terms

14. Contact

For questions, feedback, or legal inquiries:
📧 support@saytoken.com
🌐 www.saytoken.com

🧾 Privacy Policy
1. Introduction

SayToken (“we”, “our”, or “us”) is a multilingual AI chat platform designed to connect users across languages and countries.
We are committed to protecting your privacy and handling your personal data transparently and securely, in compliance with:

  • The General Data Protection Regulation (GDPR – EU 2016/679)
  • The California Consumer Privacy Act (CCPA – 2018)
  • The Peruvian Data Protection Law (Law No. 29733 and its Regulation – Supreme Decree 003-2013-JUS)
2. Data We Collect

We collect only the information necessary to provide and improve our services:

  • Account Information: name, email, country, preferred language.
  • Usage Data: chat messages (processed for translation), connection logs, IP address, time zone.
  • Transactional Data: payment and recharge records (processed securely via third-party gateways such as 2Checkout).

We do not sell your data to third parties.

3. Purpose of Data Processing

Your personal data is used only for:

  • Managing user accounts and authentication.
  • Enabling multilingual chat translation.
  • Providing technical support and billing.
  • Improving user experience and platform security.

All processing is based on user consent, contractual necessity, or legitimate interest.

4. Data Retention

Data is stored only for the period necessary to fulfill the purpose of collection or as required by law.
Inactive accounts are automatically anonymized or deleted after a retention period defined in our internal policy.

5. Data Protection Rights

Under GDPR, CCPA, and Peruvian Law No. 29733, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Delete your data (“Right to be Forgotten”).
  • Withdraw consent at any time.
  • Object to or restrict processing.
  • Request data portability (where applicable).

To exercise your rights, please contact:
📧 support@saytoken.com

6. Data Transfers

SayToken operates globally. Your data may be processed in different countries, but always under safeguards consistent with GDPR, CCPA, and Peruvian law, using encrypted channels (TLS/WSS) and secure storage systems.

7. Cookies and Tracking

SayToken uses cookies strictly for essential functionality, such as authentication and session management.
Users can disable cookies in their browsers, but some features may not function properly.

8. Data Security

We implement advanced encryption (TLS 1.3, AES-256), access controls, and continuous monitoring to prevent unauthorized access, loss, or misuse of personal data.

Our servers are hosted on AWS, following the highest international standards for information security.

9. Third-Party Services

We use trusted third-party providers (e.g., 2Checkout, OpenAI) strictly under data-processing agreements compliant with international regulations.

10. Children’s Privacy

SayToken is intended for users over 16 years old.
For minors, parental or guardian consent is required before account creation or data processing.

11. Updates

We may update this Privacy Policy from time to time to comply with legal or technological changes.
The latest version will always be available at www.saytoken.com/privacy.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights:
📧 support@saytoken.com
🌐 www.saytoken.com

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